Zammad

Zammad: Open-source helpdesk/ticketing system with email, chat and phone channels. Manage customer conversations in one place.

Deploy from this page: TryDirect provisions the server, starts the services, generates the deployment credentials and wires the 6 containers together. Nothing is shared between deployments and no secrets ship with the stack.

What's included

Service	Port	Description
app	80 (public on 8080)	zammad/zammad:6.3.1
zammad-websocket	internal	Web UI
zammad-worker	internal	Background worker
postgres	internal	Database
redis	internal	Cache
memcached	internal	Cache

What you configure

• Domain (commonDomain): the hostname the stack is served on
• Domain (domain): the hostname the stack is served on
• Defaults provided: MEMCACHED_SERVERS, POSTGRESQL_DB, POSTGRESQL_HOST, POSTGRESQL_PASS, POSTGRESQL_PORT, POSTGRESQL_USER and 29 more ship prefilled and can be adjusted in the deploy form

All 1 credential (passwords and keys) are generated per deployment and stored in your project's secret store.

Requirements

• A cloud account connected to TryDirect (the deploy form provisions

the server) or one of your own servers

• A server that fits 6 containers (4 GB RAM or more recommended)
• A DNS record for the domain you set in the deploy form

Alternative: deploy with the Stacker CLI

Everything above also works from the command line:

git clone https://github.com/trydirect/awesome-selfhosted-stacker.git
cd awesome-selfhosted-stacker/stacker-projects/zammad

# Generate secrets
cp .env.example .env
./scripts/generate-secrets.sh

# Deploy
stacker deploy