What is osTicket
osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web forms, and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.
Who is using osTicket
- Technical support engineers
- Sales managers
- Open-source developers
Extensions and plugins
OPTIONAL PLUGINS:
- WAF/ModSecurity for Nginx .
- Netdata self-hosted Real-time performance monitoring, done right!
- Portainer Portainer is a lightweight management UI which allows you to easily manage your different Docker environments (Docker hosts or Swarm clusters)
- Docker Status Panel Minimal docker container panel. Allows you to check the status and logs of all services of this stack. It also simplifies SSL setup and configuration.
- Fail2ban Fail2ban scans log files and bans IPs that show the malicious signs. Highly recommended for simple VPS server setup
- knockd knockd is a port-knock server. It listens to all traffic on an ethernet (or PPP) interface, looking for special knock sequences of port-hits. A client makes these port-hits by sending a TCP (or UDP) packet to a port on the server. This port need not be open -- since knockd listens at the link-layer level, it sees all traffic even if it's destined for a closed port. When the server detects a specific sequence of port-hits, it runs a command defined in its configuration file. This can be used to open up holes in a firewall for quick access.
- phpMyAdmin
Configuration settings
How to configure self hosted SMTP
- Login to admin panel
- Go to emails: http:///yourdomain.com/emails.php
- Add new email with following settings:
- Email Address: noreply@<yourdomain.com>
- Email Name: noreply
- Sending Email via SMTP:
Hostname: smtp
Port Number: 25
Authentication Required: No
- Check Email sending at http://yourdomain.com/scp/emailtest.php
Number of servers required: 1
💡 Have questions? Join our discord server and ask our developers or community members about Portainer. Or ask in telegram.
Companion apps
NGINX - is an HTTP and reverse proxy server, a mail proxy server, and a generic TCP/UDP proxy server
Get the easiest way to manage your MySQL server by including phpMyAdmin within the current deployment. Easily pause or stop phpMyAdmin container later.
Fail2ban scans log files and bans IPs that show the malicious signs. Highly recommended for simple VPS server setup
Nginx Proxy Manager is a user-friendly software application designed to effortlessly route traffic to your websites, whether they're hosted at home or elsewhere. It comes equipped with free SSL capabilities, eliminating the need for extensive Nginx or Letsencrypt knowledge. This tool proves especially handy for simplifying SSL generation and seamlessly proxying your docker containers.
Docker Status Panel - is a minimalistic docker container management panel written in Python / Flask microframework.
Portainer is a lightweight management UI that allows you to easily manage your different Docker environments (Docker hosts or Swarm clusters)